Position Function:
This position provides leadership in academic records evaluation by ensuring proper analysis of transcripts from various higher education institutions to determine the extent to which students have met course requirements for specific degrees and to maintain academic records for the university. This position is responsible also for overseeing Academic Records Evaluators to make sure work is performed in a timely and accurate manor.
Salary Grade: 10
Please see Staff Compensation Structure for salary ranges.
Essential Duties and Responsibilities:
1. Manage Academic Records Evaluators
2. Manage and process current and retro withdrawals and add/drops to insure correct refund
percentage to the students account and financial aid.
3. Verify the students tuition and fees are correct
4. Evaluate and process Military transcripts
5. Enter and verify MSU work for students prior to Banner
6. Evaluate and process Academic Amnesty and Fresh Start petitions.
7. Process university grade changes
8. Assist Academic Records employees with any transfer or official MSU transcript problems.
9. Oversee all office activities for maintenance of student academic records.
10. Confer with students and academic departments concerning academic record problems,
University regulations, or related matters.
11. Assists in planning and implementing office policies and procedures with approval of the
supervisor.
12. Analyze management methods and makes recommendations to improve work flow and to
improve quality control.
13. Assists the Coordinator with maintaining the office procedures manual.
14. Perform related duties as assigned
Supervisory Responsibility:
This position may provide guidance and supervision to other non-exempt staff.
Minimum Qualifications:
Education High School Diploma
Experience (yrs.) 1-3 years experience
Substitution allowed:
Any equivalent combination of related experience and/or education training approved by the Human Resources Department
Preferred Qualifications:
Banner system experience.
Experience in a Registrar office.
Knowledge, Skills, and Abilities:
1. Well-developed interpersonal, teamwork, verbal and written communication skills
2. Demonstrable commitment to promoting and enhancing diversity
3. Demonstrated ability to manage/coordinate multiple tasks.
4. Independent self-starter with strong work ethic.
5. Strong customer service skills
Working Conditions and Physical Effort
1. No unusual physical requirements. Requires limited lifting of files and records and nearly
all work is performed in a comfortable indoor facility.
2. Frequent- External imposed deadlines; set and revised beyond one’s control; interruptions
influence priorities; difficult to anticipate nature or volume of work with certainty beyond a
few days; meeting of deadlines and coordination of unrelated activities are key to position;
involves conflict-resolution or similar interactions involving emotional issues or stress on a
regular basis.
3. Job frequently requires walking, sitting, reaching, talking, hearing, handling objects with
hands.
Instructions for Applying:
Applicants must apply online at www.msujobs.edu and attach a cover letter and resume.
Equal Employment Opportunity Statement:
MSU is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, religion, national origin, disability, age, sexual orientation, genetic information, pregnancy, gender identity, status as a U.S. veteran, and/or any other status protected by applicable law. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our student population.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: (662) 325-3713 or ada@hrm.msstate.edu.
If you have any questions regarding this policy, contact the Department of Human Resources Management at (662) 325-3713 or ada@hrm.msstate.edu. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
