Position Function:
This position reports directly to the Executive Director of Information Services in the Division of Development and Alumni. The primary duties of this position include providing computer, programming, web, and system support within the Division of Development and Alumni.
Salary Grade: 14
Please see Staff Compensation Structure for salary ranges.
Essential Duties and Responsibilities:
1. Acquire knowledge of advancement software applications, programming procedures, and standards
2. Perform general application administration and access management tasks. This involves answering questions regarding the use and configuration of systems and creating/managing/deleting user accounts for these systems.
3. Design, code, and test applications, web applications, software processes and reports, as well as modify existing applications to reflect changes in system requirements or hardware configuration
4. Provide technical setup, support, and diagnostics on information technology related hardware including computers, smartphones, tablets, printers, and scanners. Provides coordination with secondary support if needed.
5. Prepare and maintain documentation to manage development, revisions, and end user utilization for systems and software utilized by the division
6. Performs related duties assigned
Supervisory Responsibility:
No supervisory responsibility
The above essential duties are representative of major duties of positions in this position. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Minimum Qualifications:
Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related field
Substitution allowed:
Experience can be substituted for education
Sponsorship:
This position is not eligible for employment sponsorship. All applicants must have indefinite employment authorization in the United States.
Preferred Qualifications:
- Experience with Drupal, CSS, HTML5, JavaScript, CSS and/or other web related software and programming languages
- Experience with business intelligence tools such as Power BI or Tableau
- Experience with programming languages and IDEs such as Python, Git, T-SQL, SQL Server Management Studio, Spyder, and Visual Studio
Knowledge, Skills, and Abilities:
- Excellent interpersonal, oral, written, and customer service skills
- Ability to concentrate/focus for long periods of time
- Ability to handle multiple tasks throughout the day
- Highly self-motivated and organized
- Excellent in documenting processes and instructions for others to follow
- Excellent in teaching others how to use information technology
- Strong desire to learn new technologies
- Experience with installation and support of PC and/or Macintosh OS/application software
- Experience with using and administering service desk software such as Team Dynamix
- Experience supporting and troubleshooting audio visual and presentation equipment and software
Working Conditions and Physical Effort
- Work is normally performed in a typical interior/office work environment
- No or very limited exposure to physical risk
- No or very limited physical effort required
Instructions for Applying:
Submit an online application along with a resume and cover letter.
Equal Employment Opportunity Statement:
Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, (662) 325-5839.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: (662) 325-3713 or ada@hrm.msstate.edu.
If you have any questions regarding this policy, contact the Department of Human Resources Management at (662) 325-3713 or ada@hrm.msstate.edu. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
